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All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year Sort by creator [A → Z]' creator [Z → A]' publishing year ↑ (asc)' publishing year ↓ (desc)' title [A → Z]' title [Z → A]' Simple Search Hits 1 – 17 of 17 1 The work of the work order : document practice in face-to-face service encounters Moore, Robert J.; Whalen, Jack; Gathman, E. Cabell Hankinson In: Organisation, interaction and practice (Cambridge, 2010), p. 172-197 MPI für Psycholinguistik Show details 2 The work of the work order: document practice in face-to-face service encounters Moore, Robert J.; Whalen, Jack; Hankinson Gathman, E. Cabell In: Organisation, interaction and practice: studies of ethnomethodology and conversation analysis (2010), 172-197 IDS Bibliografie zur Gesprächsforschung Show details 3 Expert system technology in work practice: a report on service technicians and machine diagnosis Vinkhuyzen, Erik; Whalen, Jack In: Orders of ordinary action: Respecifying sociological knowledge (2007), 135-158 IDS Bibliografie zur Gesprächsforschung Show details 4 Working at call : multiparty managment and interactional infrastructure in calls for help Whalen, Jack; Zimmermann, Don H.. - 2005 MPI für Psycholinguistik Show details 5 Working a call : multiparty management and interactional infrastructure in calls for help Whalen, Jack; Zimmerman, Donald H. In: Calling for help. - Amsterdam [u.a.] : John Benjamins (2005), 309-345 BLLDB Show details 6 Working a call: multiparty management and interactional infrastructure in calls for help Whalen, Jack; Zimmerman, Don H. In: Calling for help: Language and social interaction in telephone helplines (2005), 309-345 IDS Bibliografie zur Gesprächsforschung Show details 7 Discourse and technology : multimodal discourse analysis Everts, Elisa (Mitarb.); Erickson, Frederick (Mitarb.); Kuipers, Joel C. (Mitarb.). - Washington, D.C. : Georgetown Univ. Press, 2004 BLLDB UB Frankfurt Linguistik Show details 8 Studying workspaces as a natural observational discipline Whalen, Marilyn; Whalen, Jack; Moore, Robert J.... In: Discourse and technology. Multimodal discourse analysis (2004), 109-129 IDS Bibliografie zur Gesprächsforschung Show details 9 Improvisational choreography in teleservice work Whalen, Jack; Whalen, Marilyn; Henderson, Kathryn In: British Journal of Sociology (BJS) (2002) 53, 239-259 IDS Bibliografie zur Gesprächsforschung 10 Expert systems in (inter)action. Diagnosing document machine problems over the telephone Whalen, Jack; Vinkhuyzen, Erik In: Worksplace studies. Recovering work practice and informing systems design (2000), 92-140 IDS Bibliografie zur Gesprächsforschung Show details 11 Observations on the display and management of emotion in naturally occuring activities. The case of "hysteria" in calls Whalen, Jack; Zimmerman, Don H. In: Social Psychology Quarterly (1998) 61, 141-159 IDS Bibliografie zur Gesprächsforschung 12 Expert systems versus systems for experts. computer-aided dispatch as a support system in real-world environments Whalen, Jack In: The social and interactional dimensions of human computer interaction (1995), 161-183 IDS Bibliografie zur Gesprächsforschung Show details 13 A technology of order production. Computer-aided dispatch in public safety communication Whalen, Jack In: Situated order. Studies in the social organization of talk and embodied activities (1995), 187-230 IDS Bibliografie zur Gesprächsforschung Show details 14 Conversation analysis Whalen, Jack In: The encyclopedia of sociology. Vol.1 (1991), 303-310 IDS Bibliografie zur Gesprächsforschung Show details 15 Sammelaufnahme (Collective entry) Pomerantz, Anita (Hrsg.); Harré, Rom (Mitarb.); Hall, Bradford (Mitarb.)... In: Research on language and social interaction. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 22 (1988-1989), 1-38 BLLDB Show details 16 When the medium becomes the message: The case of the Rather-Bush encounter Clayman, Steven E.; Whalen, Jack In: Research on Language and Social Interaction 22 (1988) 1-4, 241-272 IDS Bibliografie zur Gesprächsforschung Show details 17 When the words fail: a single case analysis Whalen, Jack; Zimmerman, Don H. In: Social Problems (SPr) 35 (1988), 333-362 IDS Bibliografie zur Gesprächsforschung

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