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1
Threats to the sustainability of the outsourced call center industry in the Philippines: implications for language policy
In: Language policy. - New York, NY : Springer 8 (2009) 1, 51-68
BLLDB
OLC Linguistik
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2
Linguistic variation in the discourse of outsourced call centers
In: Discourse studies. - London [u.a.] : Sage 10 (2008) 6, 715-736
BLLDB
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