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“Un Paso Atrás, Dos Adelante” (One Step Back, Two Steps Forward): Reporting the Experiences of Spanish-Speaking Latin Americans in Canadian Workplaces ...
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Abstract:
The linguistic landscape of Canadian workplaces is becoming more diverse as organizations employ individuals who come from various countries and speak different native languages. As language is an important marker of identity and group membership, language-based identities are powerful in shaping workplace experiences. Guided by both the ethnolinguistic identity theory (ELIT: Giles et al., 1977; Giles & Johnson, 1987) and communication accommodation theory (CAT: e.g., Dragojevic et al., 2016; Gallois et al., 2005; Giles & Ogay, 2006), this study explores the experiences of Spanish-speaking Latin Americans working in the Canadian National Capital Region in relation to their linguistic identities, coping strategies, and intergroup interactions. A thematic analysis of 24 semi-structured interviews shows that participants experience a dynamic shift in their identity in which they move between feelings of self-doubt and a sense of confidence and comfort in their workplaces. This shift occurs as they ...
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Keyword:
Communication accommodation theory; Ethnolinguistic identity theory; Language diversity in the workplace; Linguistic identity; Phenomenological study; Spanish-speaking Latin Americans in Canadian workplaces
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URL: https://dx.doi.org/10.20381/ruor-27528
http://ruor.uottawa.ca/handle/10393/43311
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“Un Paso Atrás, Dos Adelante” (One Step Back, Two Steps Forward): Reporting the Experiences of Spanish-Speaking Latin Americans in Canadian Workplaces
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