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All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year Sort by creator [A → Z]' creator [Z → A]' publishing year ↑ (asc)' publishing year ↓ (desc)' title [A → Z]' title [Z → A]' Simple Search Page: 1 2 Hits 1 – 20 of 30 1 Detecting Asks in SE attacks: Impact of Linguistic and Structural Knowledge ... Dorr, Bonnie J.; Bhatia, Archna; Dalton, Adam. - : arXiv, 2020 BASE Show details 2 Adaptation of a Lexical Organization for Social Engineering Detection and Response Generation ... Bhatia, Archna; Dalton, Adam; Mather, Brodie. - : arXiv, 2020 BASE Show details 3 Modeling Leadership Behavior of Players in Virtual Worlds Mikeal Martey, Rosa; Stromer-Galley, Jennifer; Broadwell, George... In: Proceedings of the AAAI Conference on Artificial Intelligence and Interactive Digital Entertainment; Vol. 11 No. 1 (2015): Eleventh Artificial Intelligence and Interactive Digital Entertainment Conference ; 2334-0924 ; 2326-909X (2015) BASE Show details 4 Modeling Sociocultural phenomena in discourse BROADWELL, GEORGE AARON; STROMER-GALLEY, JENNIFER; STRZALKOWSKI, TOMEK... In: Natural language engineering. - Cambridge : Cambridge University Press 19 (2013) 2, 213-257 OLC Linguistik Show details 5 HITIQA: high-quality intelligence through interactive question answering Small, Sharon G.; Strzalkowski, Tomek In: Natural language engineering. - Cambridge : Cambridge University Press 15 (2009) 1, 31-54 BLLDB OLC Linguistik Show details 6 Information retrieval Tzoukermann, Evelyne; Klavans, Judith L.; Strzalkowski, Tomek In: The Oxford handbook of computational linguistics (New York, 2009), p. 529-544 MPI für Psycholinguistik Show details 7 The AMITIÉS system : data-driven techniques for automated dialogue Ursu, Cristian; Webb, Nick; Biermann, Alan W.... In: Speech communication. - Amsterdam [u.a.] : Elsevier 48 (2006) 3-4, 354-373 BLLDB OLC Linguistik Show details 8 Advances in open domain question answering Strzalkowski, Tomek (Hrsg.); Harabagiu, Sanda. - Dordrecht : Springer, 2006 IDS Mannheim Show details 9 Advances in open domain question answering Harabagiu, Sanda M. (Hrsg.); Strzalkowski, Tomek (Hrsg.). - Dordrecht : Springer, 2006 BLLDB UB Frankfurt Linguistik Show details 10 HITIQA: A Data Driven Approach to Interactive Analytical Question Answering Small, Sharon; Strzalkowski, Tomek In: DTIC (2004) BASE Show details 11 HITIQA: Towards Analytical Question Answering Small, Sharon; Strzalkowski, Tomek; Liu, Ting... In: DTIC (2004) BASE Show details 12 HITIQA: An Interactive Question Answering System. A Preliminary Report Small, Sharon; Liu, Ting; Shimizu, Nobuyuki... In: DTIC (2003) BASE Show details 13 Dialogue Management for an Automated Multilingual Call Center Hardy, Hilda; Strzalkowski, Tomek; Wu, Min In: DTIC (2003) Abstract: The AMITIES project (Automated Multilingual Interaction with Information and Services) has been established under joint funding from the European Commission's 5th Framework Program and the U.S. DARPA to develop the next generation of empirically-induced human-computer interaction capabilities in spoken language. One of the central goals of this project is to create a dialogue management system capable of engaging the user in human-like conversation within a specific domain. The domain we selected is telephone-based customer service where the system has access to an appropriate information database to support callers information needs. Our objective is to automate at least some of the more mundane human functions in customer service call centers, but do so in a manner that is maximally responsive to the customer. This practically eliminates all prompt or menu based voice response systems used at commercial call centers today. Exploiting the corpus of hundreds (and soon to be thousands) of annotated dialogues, recorded at European financial call centers, we have developed a call triaging prototype for financial services domain. This demonstrator system handles the initial portion of a customer call: identifying the customer (based on a sample customer database) and determining the reason the customer is calling (based on a subset of transactions handled at the call center). Our approach to dialogue act semantics allows for mixed system/customer initiative and spontaneous conversation to occur. We are currently extending this prototype beyond its triage role to negotiate and execute the transactions requested by the customers, ranging from simple address changes to more complex account payment transactions. The aim of AMITIES project is to build a large-scale, empirical system using data-driven design, derived from actual and purposeful (i.e., not acted or contrived) human-to-human dialogues. The prototype described here has not been empirically validated yet. ; Presented at the Human Language Technology Conference-North American Chapter of the Association for Computational Linguistics (HLT-NAACL) 2003 Workshop on Research Directions in Dialog Processing, held in Edmonton, Canada in Jun 2003. Pub. in the Proceedings of the Human Language Technology Conference-North American Chapter of the Association for Computational Linguistics (HLT-NAACL) 2003 Workshop on Research Directions in Dialog Processing, v7 p10-12, 2003. Paper W03-0704. The original document contains color images. Keyword: *CALL CENTERS; *CUSTOMER SERVICES; *DATA BASES; *DIALOGUE MANAGEMENT; *INFORMATION CENTERS; *MAN COMPUTER INTERFACE; *MANAGEMENT PLANNING AND CONTROL; *VOICE COMMUNICATIONS; AMITES PROJECT; AMITES(AUTOMATED MULTILINGUAL INTERACTION WITH INFORMATION AND SERVICES); AUTOMATION; Computer Systems; DIALOGUE MANAGER; Human Factors Engineering & Man Machine System; INFORMATION RETRIEVAL; MULTILINGUAL; SEMANTICS; SYMPOSIA; TELEPHONE LINES; Voice Communications URL: http://www.dtic.mil/docs/citations/ADA460629 http://oai.dtic.mil/oai/oai?&verb=getRecord&metadataPrefix=html&identifier=ADA460629 BASE Hide details 14 Book Reviews - Natural Language Information Retrieval Corston-Oliver, Simon; Strzalkowski, Tomek In: Computational linguistics. - Cambridge, Mass. : MIT Press 26 (2000) 3, 460-462 OLC Linguistik Show details 15 Natural language information retrieval Strzalkowski, Tomek (Hrsg.). - Dordrecht ; Boston [u.a.] : Kluwer, 1999 IDS Mannheim Show details 16 Natural language information retrieval Kupiec, Julian (Mitarb.); Leistensnider, James (Mitarb.); Riloff, Ellen (Mitarb.). - Dordrecht [u.a.] : Kluwer, 1999 BLLDB UB Frankfurt Linguistik Show details 17 Building Effective Queries in Natural Language Information Retrieval Strzalkowski, Tomek; Lin, Fang; Perez-Carballo, Jose... In: DTIC (1997) BASE Show details 18 Recent advances in parsing technology Raaijmakers, Stephan (Mitarb.); Rönnquist, Ralph (Mitarb.); Strzalkowski, Tomek (Mitarb.). - Dordrecht [u.a.] : Kluwer, 1996 BLLDB UB Frankfurt Linguistik Show details 19 NLP Track at TREC-5 Strzalkowski, Tomek; Jones, Karen S. In: DTIC (1996) BASE Show details 20 Natural Language Information Retrieval: Tipster-2 Final Report Strzalkowski, Tomek In: DTIC (1996) BASE Show details Page: 1 2

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