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“Un Paso Atrás, Dos Adelante” (One Step Back, Two Steps Forward): Reporting the Experiences of Spanish-Speaking Latin Americans in Canadian Workplaces ...
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Interpreters in The Time of Crisis: Borders and Barriers ...
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Interpreters in The Time of Crisis: Borders and Barriers ...
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Proceedings of the International Conference on "Minority languages spoken or signed and inclusive spaces" ...
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Proceedings of the International Conference on "Minority languages spoken or signed and inclusive spaces" ...
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Agreement - unpacking the benefit of a redundant morpheme ...
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How Many Palabras? Codeswitching and Lexical Diversity in Spanish-English Picture Books
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In: Languages; Volume 7; Issue 1; Pages: 69 (2022)
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English is Not Dead! Long Live English: Teaching the Evolution of English and Inclusive Communication Via Online, Face to Face or Hybrid Instruction
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In: Georgia International Conference on Information Literacy (2022)
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Members of the Polish Language Council on the Problems of Linguistic Diversity and Linguistic Inclusion in Poland
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In: Social Inclusion ; 9 ; 1 ; 63-74 ; Social Inclusion and Multilingualism: The Impact of Linguistic Justice, Economy of Language and Language Policy (2022)
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Teachers' Perceptions of Cultural Contents in English Language Textbooks Used in Multicultural Classrooms at a Thai Primary School
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In: ASEAS - Austrian Journal of South-East Asian Studies ; 14 ; 2 ; 227-241 ; Multicultural Lingual and Multicultural Education (2022)
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Ethnic Content Integration and Local Curriculum in Myanmar
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In: ASEAS - Austrian Journal of South-East Asian Studies ; 14 ; 2 ; 155-172 ; Multicultural Lingual and Multicultural Education (2022)
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Stakeholders' Insights Into Migrant Students’ Experiences in a Thai Public School: A Linguistic Ecological Perspective
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In: ASEAS - Austrian Journal of South-East Asian Studies ; 14 ; 2 ; 243-266 ; Multicultural Lingual and Multicultural Education (2022)
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Multi-Lingual and Multicultural Education in Globalizing Southeast Asia
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In: ASEAS - Austrian Journal of South-East Asian Studies ; 14 ; 2 ; 149-153 ; Multicultural Lingual and Multicultural Education (2022)
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Influencia del sexo y la lengua materna en el rendimiento académico
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In: Propósitos y Representaciones: Revista de Psichología Educativa ; 8 ; 1 (2022)
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Multilingualism and Social Inclusion in Scotland: Language Options and Ligatures of the "1+2 Language Approach"
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In: Social Inclusion ; 9 ; 1 ; 14-23 ; Social Inclusion and Multilingualism: The Impact of Linguistic Justice, Economy of Language and Language Policy (2022)
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La diversidad cultural y su gestión en Filipinas ; Cultural Diversity and its Management in the Philippines
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Donoso, Isaac. - : Universidad de Los Andes, Mérida (Venezuela), 2022
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CLIL as an inclusive approach. a didactic proposal to attend to diversity
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“Un Paso Atrás, Dos Adelante” (One Step Back, Two Steps Forward): Reporting the Experiences of Spanish-Speaking Latin Americans in Canadian Workplaces
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Abstract:
The linguistic landscape of Canadian workplaces is becoming more diverse as organizations employ individuals who come from various countries and speak different native languages. As language is an important marker of identity and group membership, language-based identities are powerful in shaping workplace experiences. Guided by both the ethnolinguistic identity theory (ELIT: Giles et al., 1977; Giles & Johnson, 1987) and communication accommodation theory (CAT: e.g., Dragojevic et al., 2016; Gallois et al., 2005; Giles & Ogay, 2006), this study explores the experiences of Spanish-speaking Latin Americans working in the Canadian National Capital Region in relation to their linguistic identities, coping strategies, and intergroup interactions. A thematic analysis of 24 semi-structured interviews shows that participants experience a dynamic shift in their identity in which they move between feelings of self-doubt and a sense of confidence and comfort in their workplaces. This shift occurs as they navigate the cognitive and emotional experiences of working in a nonnative language. Factors that influence this identity shift include social comparisons, positive implications associated with their native linguistic identity, negative evaluations, and empathy in the workplace. This study also provides a detailed description of the intrapersonal, interpersonal, and interactional coping strategies that participants enact to navigate their workplaces. In terms of intergroup interactions, the participant’s experiences, their evaluations, and reactions to accommodative or nonaccommodative behaviours from native speaking peers in their workplaces are explored. The final pages of this study include some recommendations for human resource practitioners.
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Keyword:
Communication accommodation theory; Ethnolinguistic identity theory; Language diversity in the workplace; Linguistic identity; Phenomenological study; Spanish-speaking Latin Americans in Canadian workplaces
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URL: http://hdl.handle.net/10393/43311 https://doi.org/10.20381/ruor-27528
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