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Cross-Lingual Dialogue Dataset Creation via Outline-Based Generation ...
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Crossing the Conversational Chasm: A Primer on Natural Language Processing for Multilingual Task-Oriented Dialogue Systems ...
Abstract: In task-oriented dialogue (ToD), a user holds a conversation with an artificial agent to complete a concrete task. Although this technology represents one of the central objectives of AI and has been the focus of ever more intense research and development efforts, it is currently limited to a few narrow domains (e.g., food ordering, ticket booking) and a handful of languages (e.g., English, Chinese). This work provides an extensive overview of existing methods and resources in multilingual ToD as an entry point to this exciting and emerging field. We find that the most critical factor preventing the creation of truly multilingual ToD systems is the lack of datasets in most languages for both training and evaluation. In fact, acquiring annotations or human feedback for each component of modular systems or for data-hungry end-to-end systems is expensive and tedious. Hence, state-of-the-art approaches to multilingual ToD mostly rely on (zero- or few-shot) cross-lingual transfer from resource-rich languages ...
Keyword: Computation and Language cs.CL; FOS Computer and information sciences
URL: https://arxiv.org/abs/2104.08570
https://dx.doi.org/10.48550/arxiv.2104.08570
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