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1
Advanced informatics understanding of clinician-patient communication: A mixed-method approach to oral health literacy talk in interpreter-mediated pediatric dentistry
Wong, Hai Ming; Bridges, Susan Margaret; Ma, Kuen Wai. - : Public Library of Science, 2020
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2
Language and culture at work
Schnurr, Stephanie; Zayts, Olga. - : Routledge, 2017
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3
Interactional difficulties as a resource for patient participation in prenatal screening consultations in Hong Kong
In: Patient Education and Counseling 92 (2016) 1, 38-44
IDS Bibliografie zur Gesprächsforschung
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4
Challenging hegemonic femininities? The discourse of trailing spouses in Hong Kong
Schnurr, Stephanie; Zayts, Olga; Hopkins, Catherine. - : Cambridge University Press, 2016
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5
Laughter as a 'serious business' : clients’ laughter in prenatal screening for Down’s syndrome
Zayts, Olga; Schnurr, Stephanie. - : Mouton de Gruyter, 2016
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6
More than ‘information provider’ and ‘counselor’: Constructing and negotiating roles and identities of nurses in genetic counseling sessions[The resear]
In: Journal of sociolinguistics. - Oxford [u.a.] : Blackwell 18 (2014) 3, 345-369
OLC Linguistik
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7
Positioning oneself in relation to larger collectivities in expatriates' workplace narratives
In: Narrative Inquiry 24 (2014) 2, 386-407
IDS Bibliografie zur Gesprächsforschung
8
More than 'information provider' and 'counselor': Constructing and negotiating roles and identities of nurses in genetic counseling sessions
In: Journal of Sociolinguistics 18 (2014) 3, 345-369
IDS Bibliografie zur Gesprächsforschung
9
Positioning oneself in relation to larger collectivities in expatriates' workplace narratives
In: Narrative inquiry. - Amsterdam [u.a.] : Benjamins 24 (2014) 2, 386-407
OLC Linguistik
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10
More than ‘information provider’ and ‘counselor’ : constructing and negotiating roles and identities of nurses in genetic counseling sessions
Zayts, Olga; Schnurr, Stephanie. - : Wiley-Blackwell Publishing Ltd., 2014
Abstract: This paper contributes to research on genetic counseling by exploring the complexity of this activity from the angle of identity construction. We argue that an analysis of the processes through which healthcare providers construct and negotiate their roles and identities in these encounters may contribute to a better understanding of the complexities of genetic counseling. Drawing on more than 150 video-recorded genetic counseling encounters between nurses and clients in Hong Kong, we illustrate that the discursive processes involved in the construction of the nurses' identities are complex, overlapping and at times contradictory as the nurses respond to the (sometimes) competing norms and expectations of their institution, their clients and their own. They manage to solve these tensions by drawing on the roles traditionally assigned to nurses in these encounters such as information provider and counselor, as well as creating the new roles of co-decision maker and cultural broker/mediator.
URL: http://wrap.warwick.ac.uk/66851/
https://doi.org/10.1111/josl.12083
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11
“[She] said: ‘take the test’ and I took the test”. Relational work as a framework to approach directiveness in prenatal screening of Chinese clients in Hong Kong
In: Journal of politeness research. - Berlin [u.a.] : Mouton de Gruyter 9 (2013) 2, 187-210
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12
"I can't remember them ever not doing what I tell them!": Negotiating face and power relations in 'upward' refusals in multicultural workplaces in Hong Kong
In: Intercultural pragmatics. - Berlin ; New York, NY : Mouton de Gruyter 10 (2013) 4, 593-616
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13
Modes of risk explanation in telephone consultations between nurses and parents for a genetic condition
Zayts, Olga; Sarangi, Srikant Kumar. - : Routledge, 2013
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14
“I can't remember them ever not doing what I tell them!” : Negotiating face and power relations in ‘upward’ refusals in multicultural workplaces in Hong Kong
Schnurr, Stephanie; Zayts, Olga. - : De Gruyter Mouton, 2013
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15
"You have to be adaptable, obviously": constructing professional identities in multicultural workplaces in Hong Kong
In: Pragmatics. - Amsterdam : John Benjamins Publishing Company 22 (2012) 2, 279-300
BLLDB
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16
'Let's have it tested first'. Choice and circumstances in decision‐making following positive antenatal screening in Hong Kong
In: Sociology of Health and Illness 34 (2012) 2, 266-282
IDS Bibliografie zur Gesprächsforschung
17
‘You may know better than I do’: negotiating advice-giving in Down Syndrome screening in a Hong Kong prenatal hospital
Zayts, Olga; Schnurr, Stephanie. - : John Benjamins Publishing Company, 2012
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18
'You have to be adaptable, obviously' : constructing professional identities in multicultural workplaces in Hong Kong
Schnurr, Stephanie; Zayts, Olga. - : International Pragmatics Association, 2012
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19
Who is making the decision? Chinese prenatal counselling discourse in Hong Kong
Zayts, Olga; Wake, Virginia Yelei. - : Equinox Publishing Ltd., 2012
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20
Laughter as medical providers' resource: negotiating informed choice in prenatal genetic counseling
In: Research on language and social interaction. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 44 (2011) 1, 1-20
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