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Rapport et Bilan Scientifique - 2e Symposium sur la Politique Linguistique Familiale 2021
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In: https://hal-inalco.archives-ouvertes.fr/hal-03525635 ; [Rapport de recherche] INALCO, Sorbonne Paris-Cité (SPC). 2022 (2022)
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Telemedicine implementation and use in community health centers during COVID-19: Clinic personnel and patient perspectives.
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Abstract:
In March 2020, federal and state telehealth policy changes catalyzed telemedicine adoption and use in community health centers. There is a dearth of evidence on telemedicine implementation and use in these safety net settings and a lack of information reflecting the perspectives of patients with limited English proficiency. We conducted in-depth interviews with clinic personnel and patients during the pandemic in two federally qualified health centers that primarily serve Chinese and Latino immigrants. Twenty-four interviews (clinic personnel=15; patients who primarily speak a language other than English=9) were completed remotely between December 2020 and April 2021. Interview scripts included questions about their telemedicine experiences, technology, resources and needs, barriers, facilitators, language access, and continued use, with a brief socio-demographic survey. Data analyses involved a primarily deductive approach and thematic analysis of transcript content. Both FQHCs adopted telemedicine in a few weeks and transitioned primarily to video and audio-only visits within two months. Findings reveal third-party language interpretation services were challenging to integrate into telemedicine video visits. Bilingual personnel who provided language concordant care were seen as essential for efficient and high-quality patient telemedicine experiences. Audio-only visits were of particular benefit to reach patients of older age, with limited English proficiency, and with limited digital literacy. Continued use of telemedicine is contingent on reimbursement policy decisions and interventions to increase patient digital literacy and technological resources. Results highlight the importance of reimbursing audio-only visits post-pandemic and investing in efforts to improve the quality of language services in telemedicine encounters.
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Keyword:
Aging; Behavioral and Social Science; Clinical Research; COVID-19; Federally qualified health center; Health Services; Language; Networking and Information Technology R&D; Policy; Rural Health; Telehealth; Telemedicine
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URL: https://escholarship.org/uc/item/92g3q39r
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ЭВОЛЮЦИЯ ЯЗЫКОВОЙ ПОЛИТИКИ В ТУРКМЕНИСТАНЕ ПЕРИОДА НЕЗАВИСИМОСТИ ... : EVOLUTION OF LANGUAGE POLICY IN TURKMENISTAN IN THE PERIOD OF INDEPENDENCE ...
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Fifty Definitions of English Learner: A Proposed Solution to Inconsistent State-by-State Systems in the United States for Classifying Students Who Speak English as a Second Language
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In: Educational Considerations (2022)
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Language Making of Creoles in multilingual postcolonial societies ...
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Language Competition and Language Shift in Friuli-Venezia Giulia: Projection and Trajectory for the Number of Friulian Speakers to 2050
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In: Sustainability; Volume 14; Issue 6; Pages: 3319 (2022)
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Falling through the Cracks: Deaf New Americans and Their Unsupported Educational Needs
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In: Education Sciences; Volume 12; Issue 1; Pages: 35 (2022)
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言語景観と言語政策に関する考察 : 中国と日本を例として ; Linguistic Landscape and Language Policy : A Case Study of China and Japan
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ИССЛЕДОВАНИЕ ЯЗЫКОВОЙ ПОЛИТИКИ И ЯЗЫКОВОГО ПЛАНИРОВАНИЯ В КИТАЕ НА ОСНОВЕ CITESPACE (2000–2020 ГГ.) ... : RESEARCH ON LANGUAGE POLICY AND LANGUAGE PLANNING BASED ON CITESPACE (2000–2020) ...
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Ма Лина. - : Мир науки, культуры, образования, 2022
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СОВРЕМЕННОЕ ПОЛОЖЕНИЕ РУССКОЯЗЫЧНЫХ СМИ В ГРЕЦИИ ... : RUSSIAN-SPEAKING MASS-MEDIA NOWADAYS IN GREECE ...
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Ермошина Майя Александровна. - : Вестник Пермского государственного гуманитарно-педагогического университета. Серия № 3. Гуманитарные и общественные науки, 2022
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Rapport et Bilan Scientifique - 2e Symposium sur la Politique Linguistique Familiale 2021
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In: https://hal-inalco.archives-ouvertes.fr/hal-03525635 ; [Rapport de recherche] INALCO, Sorbonne Paris-Cité (SPC). 2022 (2022)
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Members of the Polish Language Council on the Problems of Linguistic Diversity and Linguistic Inclusion in Poland
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In: Social Inclusion ; 9 ; 1 ; 63-74 ; Social Inclusion and Multilingualism: The Impact of Linguistic Justice, Economy of Language and Language Policy (2022)
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The Ideological Stance of Multilingualism in Education in Malaysia in the Press 2000-2020
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In: ASEAS - Austrian Journal of South-East Asian Studies ; 14 ; 2 ; 173-193 ; Multicultural Lingual and Multicultural Education (2022)
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Language Provision in the Scottish Public Sector: Recommendations to Promote Inclusive Practice
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In: Social Inclusion ; 9 ; 1 ; 45-55 ; Social Inclusion and Multilingualism: The Impact of Linguistic Justice, Economy of Language and Language Policy (2022)
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