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Title IX: Mandatory Reporting and Its Effects on the Sexual Assault Reporting Process
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In: COLA Research and Creativity Conference (2021)
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42 |
Communication that counts: A sociolinguistic ethnography of globalized accounting work
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Abstract:
Theoretical thesis. ; Bibliography: pages 202-218 ; Chapter 1 : Introduction -- Chapter 2 : Literature review -- Chapter 3 Methodology -- Chapter 4: The discursive construction of 'effective communication' in accounting education -- Chapter 5: Communicating in the accounting classroom -- Chapter 6: Communication as an employability attribute of globalized accountants -- Chapter 7: Communicating in the accounting workplace -- Chapter 8: Conclusion ; This research explores the idea of 'good communication' in globalized accounting work. Accountants are widely stereotyped as poor communicators and significant training efforts are invested in improving accounting communication. Taking the occupational stereotype of shy quants who are good with numbers but bad with words as its starting point, this thesis examines language and communication practices and ideologies in accounting education and work in the Philippines. As an emerging global leader in offshore accounting, the Philippines provides an ideal context for this study as it allows for an exploration of multilingual, multimodal, and transnational workplace communication. Conceptually, the study draws on the literature related to language for specific purposes, commodification of communication, and the performativity of language in the workplace. Methodologically, the study takes a sociolinguistic ethnographic approach. In addition to participant observation in top-performing accounting schools and workplaces in Metro Manila, the study also uses corpus analytic methods to analyze how communication skills are constructed in curricular documents and employment ads. With regard to accounting education, the study finds that communication skills constitute an expected graduate attribute and are taught across the accounting curriculum. However, what is considered to constitute 'effective' communication varies considerably. The notion of 'accounting communication' includes the achievement of interpersonal goals, specific forms of spoken and written expression, the ability to communicate digitally, and proficiency in English and Filipino. The relationship of the latter is embedded in tensions between students' academic and professional aspirations, between conveying knowledge and building rapport, and between practitioner teachers and academic teachers. With regard to accounting workplaces, findings show that 'excellent communication' is considered a key criterion for employability. 'Excellent communication' is mobilized as a key criterion in recruitment rituals, often at the expense of technical skills. At work, 'effective communication' plays out on a digital global stage. In this context, 'effectiveness' of communication becomes embedded in yet another set of tensions: between accountants' linguistic performance of global competence and of local identity, between their compliance with workplace language policies and their individual agency, and between participation in and resistance to digital surveillance. Overall, the thesis argues that 'effective communication' ultimately proves an elusive target that is constantly shifting relative to factors such as the organization's desired corporate image, the power and rapport status between interactants, the mode of interaction, and the linguistic and cultural capital of clients, bosses, and co-workers onshore and offshore. The thesis closes with implications for complementing the competence view of communication in accounting education with the performance lens and for expanding sociolinguistic epistemology with perspectives from the Global South on what counts in global, professional communication. ; Mode of access: Internet. ; 1 online resource (229 pages) illustrations, map
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Keyword:
accounting; Communication -- Research; Communication in accounting; discourse analysis; Discourse Analysis -- Social aspects; identity and agency; language ideology; language policy; multilingualism; offshoring; performance; Professional communication; Sociolinguistics
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URL: http://hdl.handle.net/1959.14/1283128
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43 |
Advocacy for Sustainability Communication: Unseen Potential of Queer Communicators in Environmental, Climate Change and Sustainability Science
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In: Sustainability; Volume 13; Issue 24; Pages: 13871 (2021)
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44 |
Book review -The struggles of identity, education, and agency in the lives of undocumented students: The burden of hyperdocumentation
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In: Journal of Critical Scholarship on Higher Education and Student Affairs (2021)
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45 |
Dimensions of Mind in Semantic Space
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In: Center for Law & Economics Working Paper Series, 2021 (14) (2021)
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46 |
A Developmental Framework for Embodiment Research: The Next Step Toward Integrating Concepts and Methods
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In: Frontiers in Systems Neuroscience, 15 (2021)
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47 |
“They Make Me Who I Am Today”: A Science Teacher’s Narrated Positioning, Agency, and Mediated Pedagogy with Multilingual Students
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In: Journal of Multilingual Education Research (2021)
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48 |
Modest dress practices through the eyes of seven Conservative Mennonite women
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49 |
Critical Discourse Analysis of Selected Newspaper Articles Addressing the Chapel Hill Shooting Incident
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In: Media Watch ; 11 ; 1 ; 21-34 (2021)
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50 |
The Paradox Of Professional Teacher Agency And Accountability In Public Education: Using Autoethnography To Promote Reflexivity In Teachers And Raise Consciousness Of Agentic Beliefs And Values
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51 |
Effects of classroom talk lessons on student perceptions of collaborative group work in a remote, synchronous Montessori elementary learning environment
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In: Masters of Arts in Education Action Research Papers (2021)
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52 |
Spatial agency bias and word order flexibility : a comparison of 14 European languages
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53 |
Can you see what I see? Differing perspectives between low and micro-budget filmmakers and film development agencies
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In: Studies in Arts and Humanities ; 5 ; 2 ; 65-79 (2021)
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54 |
To Get Vaccinated Or Not? An Investigation of the Relationship of Linguistic Assignment of Agency and the Intention To Obtain the COVID-19 Vaccine
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In: Faculty Publications (2021)
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55 |
A Call for Liberty and Justice for All: Unraveling the Complexities in 2021
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In: Journal of Health Ethics (2021)
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56 |
American pseudo-realism: the subversion of black agency in George Gershwin's Porgy and Bess (1935)
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57 |
Attribution of Autonomy and its Role in Robotic Language Acquisition
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58 |
Attribution of Autonomy and its Role in Robotic Language Acquisition
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60 |
Agency in the Space of Reasons. A comment on *The Castle*
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In: Corbí, J. E. 2021, 'Agency in the Space of Reasons. A Comment on *The Castle*' in Koblízek, T. and Kotátko, P. *Lessons from Kafka*. Prague: Filosofia, pp.113-140 (2021)
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