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No Gods and precious few heroes: SFL and evolutionary linguistics
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Managing information, interaction and team building in nurse shift-change handovers: a case study
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Abstract:
Whilst there is a wealth of literature on medical handovers, discourse analytic work based on recorded interactional data on these pivotal speech events in health care is less prevalent. This case study of a shift-change nursing handover at a UK hospital Medical Assessment Unit (MAU) takes a microanalytical perspective on nurses’ talk and interaction, which enables us to examine its structural and functional complexity at utterance level. Our methodological approach comprises observations, one semi-structured interview with senior nursing staff (and many informal conversations with various staff), and in total twelve audio-recordings of interactions during, and around, the twice-daily shift-change handovers. By adopting ‘a multiple goals in discourse’ perspective and the framework of activity analysis, we demonstrate the nurses’ interactional management of multiple discourse and activity roles and pursuance of goals that transcend the medically and institutionally crucial transmission of information. This shows the nurses’ orientation to the handover task as not only a structured institutionally regulated event, but also one that tolerates more spontaneous activities that can potentially contribute to team cohesion and staff well-being.
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URL: http://eprints.gla.ac.uk/240261/1/240261.pdf http://eprints.gla.ac.uk/240261/
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Time, the deer, is in the wood: chronotopic identities, trajectories of texts and community self-management
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Managing information, interaction and team building in nurse shift-change handovers: a case study
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Language characterology and textual dynamics: a crosslinguistic exploration in English and Scottish Gaelic
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Conceptualizing language awareness in healthcare communication: the case of nurse shift-change handover meetings
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Language characterology and textual dynamics: a crosslinguistic exploration in English and Scottish Gaelic
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Language characterology and textual dynamics: a crosslinguistic exploration in English and Scottish Gaelic
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Rethinking (context of) culture in systemic functional linguistics
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Negotiating “intervention”: Shifting signifiers in the UK’s response to the use of chemical weapons in Syria
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