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All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year Sort by creator [A → Z]' creator [Z → A]' publishing year ↑ (asc)' publishing year ↓ (desc)' title [A → Z]' title [Z → A]' Simple Search Page: 1 2 Hits 1 – 20 of 23 1 Effective healthcare worker-patient communication in Hong Kong accident and emergency departments Slade, Diana; Chandler, Eloise; Pun, Jack K H... In: Hong Kong Journal of Emergency Medicine (HKJEM) (2022) BASE Show details 2 The International Centre for Communication in Healthcare: Creating Safer and More Compassionate Healthcare Systems around the World Slade, Diana; Matthiessen, Christian; Rider, Elizabeth A... In: The International Journal of Whole Person Care ; http:/dx.doi.org/10.26443/ijwpc.v1i1.69 (2022) BASE Show details 3 Restoring Core Values: An International Charter for Human Values in Healthcare Rider, Elizabeth A; Ho, Ming-Yung; Branch Jr, William T... In: The International Journal of Whole Person Care (2022) BASE Show details 4 The texture of casual conversation Slade, Diana. - London : Equinox, 2016 UB Frankfurt Linguistik Show details 5 Communicating in hospital emergency departments Slade, Diana; Manidis, Marie; McGregor, Jeannette. - : Heidelberg : Springer, 2015 BASE Show details 6 Corpus-based SFL Research : quantitative insights into the construal of identity and experience in the Emergency Departments Herke, Maria A; Matthiessen, Christian M. I. M; Manidis, Marie. - : Sydney : The 35th ISFC Organizing Committee, 2010 BASE Show details 7 Emergency communication: the discursive challenges facing emergency clinicians and patients in hospital emergency departments Matthiessen, Christian M. I. M.; McGregor, Jeannette; Iedema, Rick... In: Discourse & communication. - Los Angeles [u.a.] : Sage 2 (2008) 3, 271-298 BLLDB OLC Linguistik Show details 8 Emergency communication: the discursive challenges facing emergency clinicians and patients in hospital emergency departments Slade, Diana; Scheeres, Scheeres; Manidis, Marie; Iedema, Rick; Dunston, Roger; Stein-Parbury, Jane; Matthiessen, Christian; Herke-Couchman, Maria Anne; Mcgregor, Jeannette Gordon. - : SAGE Publications, 2008 Abstract: Effective communication and interpersonal skills have long been recognized as fundamental to the delivery of quality health care. However, there is mounting evidence that the pressures of communication in high stress work areas such as hospital emergency departments (EDs) present particular challenges to the delivery of quality care. A recent report on incident management in the Australian health care system (NSW Health, 2005a) cites the main cause of critical incidents (that is, adverse events such as an incorrect procedure leading to patient harm), as being poor and inadequate communication between clinicians and patients. This article presents research that describes and analyses spoken interactions between health care practitioners and patients in one ED of a large, public teaching hospital in Sydney, Australia. The research aimed to address the challenges and critical incidents caused by breakdowns in communication that occur between health practitioners and patients and by refining and extending knowledge of discourse structures, to identify ways in which health care practitioners can enhance their communicative practices thereby improving the quality of the patient journey through the ED. The research used a qualitative ethnographic approach combined with discourse analysis of audio-recorded interactions. Some key findings from the analysis of data are outlined including how the absence of information about processes, the pressure of time within the ED, divergent goals of clinicians and patients, the delivery of diagnoses and professional roles impact on patient experiences. Finally, the article presents an in-depth linguistic analysis on interpersonal and experiential patterns in the discursive practices of patients, nurses and doctors. ; 28 page(s) Keyword: Discourse; Functional linguistics; Health communication; Hospital emergency departments; Organizational studies; Spoken interactions URL: http://hdl.handle.net/1959.14/1169037 BASE Hide details 9 Patient Safety: a tri-stratal interpretation of communicative risk in the Emergency Departments of public hospitals Herke-Couchman, Maria; Matthiessen, Christian; Mcgregor, Jeannette. - : North Ryde, NSW : 35th ISFC Organizing Committee, 2008 BASE Show details 10 Communicating in hospital emergency departments Scheeres, Hermine; Slade, Diana; Manidis, Marie. - : AMEP Research Centre, 2008 BASE Show details 11 Conversation : from description to pedagogy Thornbury, Scott; Slade, Diana. - Cambridge [u.a.] : Cambridge Univ. Press, 2006 BLLDB UB Frankfurt Linguistik Show details 12 Analysing causal conversation Eggins, Suzanne; Slade, Diana. - London : Equinox Publishing, 2005 IDS Bibliografie zur Gesprächsforschung Show details 13 An introduction to applied linguistics DeCarrico, Jeanette S.; Stockwell, Peter; Llamas Saíz, Carmen. - London : Arnold [u.a.], 2002 BLLDB UB Frankfurt Linguistik Show details 14 Discourse analysis McCarthy, Michael; Matthiessen, Christian; Slade, Diana In: An introduction to applied linguistics. - London : Arnold [u.a.] (2002), 55-73 BLLDB Show details 15 Book Reviews - Analysing Casual Conversation Eggins, Suzanne; Slade, Diana; He, Agnes Weiyun In: Anthropological linguistics . - Lincoln, NE : University of Nebraska Press 42 (2000) 1, 132-134 OLC Linguistik Show details 16 Analysing casual conversation Slade, Diana; Eggins, Suzanne. - London [u.a.] : Cassell, 1997 BLLDB UB Frankfurt Linguistik Show details 17 Analysing casual conversation Eggins, Suzanne; Slade, Diana. - London : Cassell, 1997 MPI für Psycholinguistik Show details 18 Analyzing casual conversation Eggins, Suzanne; Slade, Diana. - London : Cassell, 1997 IDS Bibliografie zur Gesprächsforschung 19 Gossip : two complementary perspectives on the analysis of casual conversation in English Slade, Diana In: Australian review of applied linguistics. Series S. - Bundoora : School of Educ., La Trobe Univ. (1994) 11, 47-82 BLLDB Show details 20 Spoken interaction studies in Australia Gardner, Rod (Hrsg.); Clyne, Michael G. (Mitarb.); Slade, Diana (Mitarb.) In: Australian review of applied linguistics. Series S. - Bundoora : School of Educ., La Trobe Univ. (1994) 11, 1-191 BLLDB Show details Page: 1 2

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